Khd88 Privacy Policy

1 Introduction

Khd88 (referred to hereinafter as "we", "us", or "the Platform") is a trusted online gaming platform in Bangladesh. This Privacy Policy explains how khd88 collects, uses, stores, and protects your personal information.

By using our platform or creating an account, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before you start using the platform.

We believe privacy is a fundamental right. That belief drives khd88's commitment to the highest standards of data protection. Your information is a responsibility we take seriously.

2 What Information We Collect

Khd88 only collects the information needed to provide you with the best possible service. We never collect excessive or unnecessary data.

Information Provided at Registration

• Full Name & Date of Birth
• Email Address and Mobile Number
• Residential address
• Payment Method Details (Mobile Banking/Nagad/Rocket Number)
• Identity Verification Documents (KYC Process)

Automatically collected information

• IP Address and Device Type
• Browser type and operating system
• Activity logs on the platform (login times, game history)
• Cookie and Session Data

Data Collection at a Glance

3 How We Use Your Information

Collected data is used solely for specified purposes. We never sell your information to third parties for commercial gain.

• Account Management: For creating, verifying, and maintaining your account.
• Payment Processing: To ensure deposits and withdrawals are processed smoothly.
• Customer Support: For the prompt resolution of your questions, complaints, and issues.
• Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
• Promotional Communications: To notify you of bonuses, offers, and important updates (with your consent only).
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service improvement: Analytics to improve and enhance your platform experience.

4 Data Sharing Policy

Khd88 never sells your personal information. However, limited data may be shared in certain specific circumstances:

Lawful data sharing

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or Rocket to process transactions.
• Law Enforcement Agencies: Information may be disclosed in compliance with a court order or government directive.
• Security Services: Limited data may be shared with authorized security partners for fraud prevention purposes.

Data is never shared

• With advertisers or marketing companies
• With other gaming platforms
• With any third party without your consent
• With data brokers or information resale companies

5 Cookie Policy

Cookies are small text files stored in your browser. khd88 uses cookies to make your experience smoother and more convenient.

Cookies We Use

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.

6 Data Protection Measures

Khd88 uses industry-leading security technology to keep your information protected.

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication: Additional security verification at account login.
• Firewall protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular testing by independent security experts.
• Password Hashing: Your password is never stored in plain text — only a hash is stored.
• Data Backup: Regular encrypted backups are stored securely.

7 Data Retention Period

Khd88 retains your information only for as long as necessary. All data is kept for the duration that your account remains active.

• Account Information: 5 years after account closure (as required by law).
• Transaction records: 7 years (as required by financial regulations ).
• Game Log: 1 year.
• Cookie Information: By cookie type (see the table above).
• Support contact: Up to 2 years after the issue is resolved.

Once the designated retention period expires, your data will be securely deleted or anonymized so that you can no longer be identified.

8 Your Rights

Under the khd88 Privacy Policy, you have the following rights regarding your personal information:

• Right to Access Your Data: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Data Portability: The right to receive your information in a readily accessible format.
• Right to Object: Right to object to the use of your data for specific purposes.
• Right to withdraw consent: The right to withdraw consent for promotional communications at any time.

9 Protection of Minors' Information

Khd88 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Additional identity documents may be requested in suspicious cases.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• The associated account is permanently closed.

10 Third-Party Services

The khd88 platform uses certain third-party technologies and services. Each of these services operates under its own privacy policy.

• Payment Gateway: Mobile Banking, Nagad, Rocket — their own policies apply.
• Game Software Provider: Only the information necessary to operate the games is shared.
• Analytics tools: Only anonymized statistical data is used, not personal information.

These third parties may only use your information for specified purposes and are contractually bound to keep it confidential.

11 Changes to the Privacy Policy

Khd88 may update this Privacy Policy when necessary. Prior to any significant changes, we will:

• We will notify you by email or SMS at least 14 days in advance.
• We will display clear notifications on the platform.
• We will explain a summary of the changes in plain language.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update is shown at the top of this page.

12 Contact us

If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to get in touch.

• Email: [email protected]
• Live chat: Live chat support available after logging in to the platform.
• Support hours: 24 hours a day, 7 days a week.
• Response time: Typically within 24 hours.